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founder steve jobs would have done? will it create end roads for rivals like google and samsung? jay thinks is this a troubling sign while roy says the issue really is minor. jay, this is more evidence for you that you feel apple's better days are behind them, yes? >> well, their best days were just when they invented the iphone and the ipad. i don't know how any company will have better days than that. i think they still have very good days ahead of them. i think this is a worrisome sign because it's software that's core to the company, core to the experience of the ipad and iphone. they had to get it right. they knew they couldn't screw this up. somehow they did screw it up. >> roy, you said tim cook did the right thing by apologizing and it's not such a big deal. tell us how you feel. >> definitely. when the original iphone 4 rolled out, steve jobs' immediate response was, you're holding the phone wrong. he got a lot of backlash. a few days later, they released bumpers to everybody. they admitted there was an issue. they changed it. obviously there was an error and they've fixed i
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